Open your browser and go to your Beyond dashboard. Use the login credentials provided by your Beyond Virtual Tours team.

Once logged in you'll see your spaces listed. Click on your venue to open it in the Workspace editor.

The left sidebar gives you access to all your tools — Tags, Burger Menu, Highlight Reel, Map, Panorama, Media, and more. The right side shows your live tour preview.

Use the Manage tab at the top for project settings and the Workspace tab to edit your live tour content.

In the left sidebar click Tags. This opens your full tag library showing all existing tags organized by floor.

Move through your tour to the exact scan position where you want to place a tag. Get the view right before adding — the tag will be placed at your current position.

Click the + Add button in the Tags panel. Choose your tag type — Label, Info, Navigation, or Media. Fill in the tag name and any content, then position it in the tour view.

Find the tag in the list and click on it to select it. Make your changes in the panel that appears on the right side. Click Save when done.

Click the tag in the list to select it, then look for the delete/trash icon in the tag settings panel. Confirm the deletion. Remember to Save after.

Open your tour and move to the exact scan position and angle you want the link to open at. Take your time to get the view exactly right.

Once you're at the right position, use the keyboard shortcut to copy the deeplink for that exact location to your clipboard.

Paste the copied link anywhere — in a menu item URL field, in an email, on your website, or in a social media post. Anyone who clicks it will land exactly where you were standing.

In the Burger Menu editor, click on any sub-item, paste your deeplink into the URL field, and save. Now that menu item teleports visitors directly to that space.

Click Media in the left sidebar to access your media library where all uploaded assets are stored.

Click the upload button and select your images or video files. Supported formats include JPG, PNG, MP4, and PDF. Keep file sizes reasonable for fast loading.

Navigate to the location, create or edit an Info tag, and select your uploaded media from the library to attach it. Visitors will see the media when they click the tag.

The Virtual Staging option in the sidebar lets you overlay content and branding directly onto your tour spaces. Great for adding sponsor logos or seasonal content.

Click Burger Menu in the left sidebar. You'll see your full menu structure with all categories and sub-items listed.

Click the three dots ⋮ next to any menu item and select Edit. Update the title and click Save at the bottom of the panel.

Edit the menu item and update the URL field with a new deeplink. This changes where visitors are taken when they click that item. Always Save after.

Click and drag the ⋮⋮ handle on the left of any menu item to move it up or down. Release when it's in the right position and click Save.

Click + Add in the Burger Menu panel. Choose the item type — category or sub-item — fill in the name, icon, and URL, then Save.

Your tour has a permanent public URL that you can share anywhere — email, social media, WhatsApp, your website. Anyone with the link can view the full tour with no login required.

Click the Link icon at the top of the Workspace to access your embed code. Copy the iframe code and paste it into your website's HTML where you want the tour to appear.

Use Ctrl + Y to grab a deeplink for any specific location and share that directly. Perfect for sending a suite or club link to a potential client.

Click the Analytics icon (chart) at the top of the Workspace to view visits, sessions, users, and average time spent in your tour. Great for tracking engagement.

Click Highlight Reel in the left sidebar of your Workspace. This controls the intro experience visitors see when they first land on your tour.

Upload a video or select a sequence of scan positions to create an auto-play highlight reel. This is your first impression — make it count with your best spaces.

Arrange the order of your highlight positions and set how long each one displays before moving to the next. Keep it short and impactful — 15 to 30 seconds is ideal.

Click Save, then use the Play button at the top of the Workspace to preview exactly what visitors will see when they open your tour for the first time.

In the left sidebar click Intro Screen under Digital Twin Studio. This is the first screen visitors see — typically showing your venue logo and a call to action like "Enter Tour".

Add a background image or video for your intro screen. Use a high quality photo of your venue or a branded graphic. Recommended size is 1920 x 1080px.

Upload your venue logo and customize the entry button text — e.g. "Explore the Arena", "Enter Tour", or "Discover [Venue Name]".

Click Save and use the Play button to preview the full intro experience. Make sure it looks sharp on both desktop and mobile.

Click Map in the left sidebar. Here you can upload your venue floor plan and configure how it appears to visitors in the tour.

Upload a clean floor plan image for each level of your venue. PNG with transparent background works best. Your Beyond Virtual Tours team can help prepare these if needed.

Toggle the map visibility on so visitors can access it during their tour. The map icon will appear in the tour interface allowing visitors to see where they are at all times.

Link specific scan positions to points on your floor plan so when a visitor clicks a location on the map it teleports them directly there in the tour.

Click Panorama in the left sidebar. This gives you control over how individual scan positions are presented and experienced by visitors.

For any scan position you can set the default angle visitors land on when they arrive at that location. Navigate to the angle you want, then save it as the default for that scan.

The layers icon in your tour viewer lets visitors switch between the immersive inside view, a dollhouse 3D overview, and a floorplan view. You can control which of these are available.

Click Polygons in the left sidebar. Polygons let you draw shapes over areas of your tour floor plan to define zones — great for highlighting suites, premium areas, or restricted access zones.

Click + Add and then click points around the area you want to define on the floor plan. Connect the last point back to the first to close the shape. Give it a name and colour.

Each polygon can be linked to a deeplink or action — so when a visitor clicks on a highlighted zone in the map it teleports them directly to that space in the tour.

Click Save at the bottom of the panel. Your polygons will appear as highlighted zones on the floor map in the live tour.

Click Measurements in the left sidebar. This tool lets you measure distances and dimensions directly within your 3D scan — incredibly useful for event planning and space management.

Navigate to the space you want to measure. Click your first point, then your second point — the platform will calculate the distance between them and display it in your preferred unit.

Give each measurement a label so you can reference it later — e.g. "Suite 9 Width", "Stage to First Row". Saved measurements can be accessed anytime from this panel.

Click Virtual Staging in the left sidebar. This powerful feature lets you add overlays — images, graphics, or branding — that appear directly within your tour spaces as if they're physically there.

Move to the exact scan position where you want to add your staged content. The overlay will be anchored to this position in 3D space.

Upload your image or graphic — sponsor logos, event banners, seasonal decorations, furniture mockups — and position it within the space. Resize and rotate to fit naturally.

Click Save then preview your tour to see how the staged content looks to visitors. Make adjustments as needed until it looks natural and on-brand.

First make sure you clicked Save in the panel. If you did, try doing a hard refresh in your browser — press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac). This clears the cache and forces the latest version to load.

After clicking Save you should see a brief confirmation message or the Save button will return to its default state. If nothing happens or you see an error, try saving again. If issues persist contact your Beyond team.

Click the tag in the Tags panel to select it, then drag it to the correct position in the tour viewer. Click Save when it's in the right place.

Tour loading speed depends on the viewer's internet connection and device. Make sure any media you upload (images, videos) is optimized and not excessively large. For persistent issues contact your Beyond team.

Yes — contact your Beyond Virtual Tours team at tanner@beyondvirtualtours.com and we'll set up additional user access for your team members.

Unfortunately deleted tags cannot be recovered once saved. Always double-check before deleting. If it was a complex tag that took significant setup, contact your Beyond team and we'll help rebuild it.